Privacy Policy

Last updated: December 2024

Introduction

First Terrace Systems, LLC (“FTS”) values its users’ privacy. This Privacy Policy will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services. This includes those who purchase a subscription, and what we will and will not do with the information we collect.

By using www.firstterracesystems.com, you consent to the data collection and usage described in this policy. This policy does not cover third-party websites or individuals we do not employ.

1. Information We Collect

Voluntarily provided information (name, address, email, phone, billing info)
Automatically collected data (cookies, location, server logs, IP address, browser type)
Anonymous demographic info to improve service quality
Log Data: browser info, IP, pages visited, session time, etc.
Cookies: used for sessions, personalization, login preferences

2. How We Collect Your Data

When you register or place an order for a subscription
When you request market data
Via surveys, emails, or browser cookies

3. Why We Collect Information and For How Long

To provide requested services and improve offerings
To send promotional communications (with consent)
To manage and fulfill support or research requests
To authenticate identity or process payments
To comply with legal obligations or perform business transfers

Data is retained only as long as necessary, and storage duration is based on legal, contractual, and business factors.

4. Use of Information

FTS does not sell your personal data. We may use it to operate our website, send promotional materials, and collaborate with trusted partners for services (all under strict confidentiality).

5. Disclosure of Information

As needed to deliver services or comply with legal obligations
To protect safety or enforce our terms
In the event of a business transfer (merger, sale, etc.)

6. Non-Marketing Communication

We may contact you for non-marketing reasons such as security alerts, account issues, or system updates.

7. Minors

Our site is not intended for users under 18. We do not knowingly collect data from children under 13 and will delete it if found.

8. Unsubscribe or Opt-Out

You can unsubscribe at any time by emailing contact@firstterracesystems.com. Opting out may not remove communications required by law.

9. Links to Other Sites

Our site may contain links to third-party sites. We are not responsible for their content or privacy policies.

10. EU Users Notice

If you are in the EU, your data is transferred to the U.S. by using our site, and you consent to this transfer.

11. Your Rights as a Data Subject

Right to be informed
Right of access
Right to rectification
Right to deletion
Right to restrict processing
Right to data portability
Right to object

12. Security

We use SSL and industry practices to protect your data online and offline. However, no system is 100% secure. You are responsible for securing your account password.

13. Acceptance of Terms

By using our website, you agree to this Privacy Policy. If you disagree, please discontinue use.

14. Changes to the Policy

This policy may be updated. Continued use of the site after updates constitutes acceptance of changes.

15. Contact Us

Email: contact@firstterracesystems.com
Website: www.firstterracesystems.com/contact/